Overview
Covenant House PA is a force united by a promise to end youth homelessness as we know it in Pennsylvania. For over 24 years, we’ve led the way with community health initiatives and advocacy in local communities in Philadelphia and York. Covenant House PA provides shelter and a continuum of care for youth experiencing homelessness or commercial exploitation to make a significant impact with this critical issue. CHPA strives to perpetuate a culture of passionate, growth-minded professionals who thrive in a team environment and work collaboratively to inspire greatness! We take an ongoing approach to ensure open communication from all levels throughout the organization.
To gain deeper insights into how Covenant House PA builds bridges of hope for young people facing homelessness and trafficking, please CLICK HERE.
Are you ready to become a part of the solution and offer your talents and expertise to help this most vulnerable population?
If you have the commitment and emotional stamina to work with homeless youth to help them, find a better path forward, then read on!
The youth engagement specialist role is critical to the success of our mission and directly interfaces with youth to provide direct, supportive, individualized care in a positive and holistic way to youth accessing services in the Safe Haven Residential Program.
- Philadelphia, PA (Germantown)
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The Communications Coordinator is responsible for content creation, storytelling, digital communications, and brand consistency across CHPA platforms. This role supports fundraising campaigns, donor communications, events, social media, website updates, and public-facing materials.
The Coordinator will work cross-functionally to gather stories, impact data, and program updates to ensure communications are compelling, ethical, and aligned with CHPA’s mission.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Content Creation & Storytelling
- Write and edit donor communications, newsletters, appeals, impact reports, blog posts, and event materials.
- Gather youth stories and program updates in collaboration with Program teams, ensuring ethical storytelling standards are upheld.
- Maintain and organize a digital content library (photos, stories, videos, testimonials).
- Support grant storytelling needs in partnership with the Institutional Grants Manager.
Digital & Social Media
- Manage CHPA’s social media platforms, including content planning, scheduling, and engagement.
- Develop and maintain a communications calendar aligned with fundraising and program priorities.
- Track engagement metrics and provide regular reporting on digital performance.
- Update website content to ensure accuracy, relevance, and SEO optimization.
Fundraising & Event Support
- Create marketing collateral for Sleep Out, events, and other fundraising campaigns.
- Draft email campaigns and digital fundraising content in collaboration with Development team.
- Ensure sponsors and donors receive appropriate recognition across platforms.
- Assist with event-day communications and on-site storytelling as needed.
Brand & Internal Collaboration
- Maintain brand consistency across all materials.
- Support internal communications that strengthen staff alignment and mission clarity.
- Coordinate with vendors (designers, printers, photographers) as needed.
REQUIRED KNOWLEDGE, SKILLS, ABILITIES AND QUALIFICATIONS
You are an excellent fit for this role if you:
- Hold a Bachelor’s degree in communications, marketing, journalism, public relations, or related field (or equivalent experience).
- Have two to three (2–3) years of experience in communications, marketing, or nonprofit development.
- Are a strong writer with the ability to craft compelling, mission-driven narratives.
- Are highly organized and able to manage multiple deadlines simultaneously.
- Are proficient in Microsoft Office and Google Suite; experience with Canva, Adobe, or similar tools preferred.
- Have experience managing social media platforms and email marketing tools (Mailchimp or similar).
- Are passionate about ethical storytelling and amplifying youth voice with dignity and respect.
- Are comfortable attending occasional evening or weekend events for content capture.
You’ll REALLY stand out for this role if you:
- Have experience supporting peer-to-peer fundraising campaigns.
- Have worked in a human services or homelessness-focused nonprofit.
- Are familiar with SEO best practices and digital analytics tools.
- Have photography, basic video editing, or graphic design skills.
- Speak Spanish (preferred but not required).
Pay: $47,000.00 – $50,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Flexible schedule
- Retirement plan
- Tuition reimbursement
Work Location: In person
Our Community
Our critical mission demands that we have all voices at the table. A team of diverse people, perspectives, and experiences is smarter, stronger, and more effective for our young people. At Covenant House, every team member is valued, respected, heard, and supported, and we welcome honest and courageous self-reflection on any aspects of our work that are based on biased or outdated viewpoints. We deliberately create opportunities for our staff to grow and thrive.
Covenant House Pennsylvania is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: CHPA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at CHPA are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, belief, sex, sexual orientation, gender identity, national origin, veteran status, family or parental status, disability status, or any other status protected by the laws or regulations in the locations where we operate. CHPA will not tolerate discrimination or harassment based on any of these characteristics and encourages all qualified applicants to apply.
